Αn integrated cloud service provided as Software as a Service (SaaS).

openABEKT service is offered over the web, using Software as a Service (SaaS) delivery model. This means that it is hosted in our Cloud Infrastructure, so it has minimal impact on your IT resources and no additional hardware costs: you don’t need to install a software on your PCs, maintain it or back it up. It is accessed online via any computer in the office or other premises, using your authenticated username and password.
The application is configured by us. We host the application and your content and we offer a suite of online support services, as well as real-time online access to your content and services to the public. Additional services include cloud storage space, regular backups and preservation of your data, hosted in our high speed cloud infrastructure and disaster recovery. openABEKT Service includes:
 

openABEKT Wizard is an innovative online tool for initial spec collection and customization of your individual application. You can set your initial user rights and privileges as well as insert your own brand elements. Your application deploys quickly and is immediately customized to suit the needs and branding of your library. Since openABEKT’s architecture is multi-tenant, you get your own tenant environment accessible only by you, while your content can be also accessed via the openABEKT Union Catalogue, where all libraries’ content can be searched from. For our service authenticated users openABEKT wizard is accessible via openabekt.wizard.ekt.gr.
 

In order for you to have a ready-to-use application with all your metadata, digital files and workflows, we provide you with the necessary storage and EKT’s high level systems resources availability. We also ensure that any content hosted by us is backed up on a daily basis, thus keeping your data secure. Your content copies are kept safe and you can access them, in case of loss. You can customize your service package or select one of our 3 tiers of service, with layered service provisions.

Our Content Migration service deals with any of your existing content you need to manage via your new openABEKT tenant application. The service comes in 2 tiers:
Enhanced Migration: is about bibliographic and authority data with or without digital files from ISO2709 UNIMARC or MARC21. We examine data quantity and quality and we analyze patterns and problems. We then map your data to UNIMARC's last edition and perform validations, enrichments and default corrections.
Custom Migration: includes all the work done in the Enhanced Migration service, plus additional data formats and more enrichments and corrections which can be  suggested by EKT or/and  indicated by you.
 

Your application is ready and has all the specs you specified in openABEKT Wizard. It is provided to you plus one more user, the “Manager” of your application. Your Manager user can create more users, give them privileges and update the customization of your application.
 


Through a modular, user-friendly and dynamic learning environment that utilizes images, presentations, text guides and sound, you can learn how to make most of openABEKT. The eLearning platform offers access to:
  • A variety of media comprising audio, image and text
  • Self-contained interactive  learning objects
  • An array of guidebooks, presentations and good practice guides
Authenticated users of the service can access it from the link saas-elearning.ekt.gr 24/7 with no restriction whatsoever during the service term.

eKnowledgeBase is a multi-media library of information and guidance to support you in using and making the most of your openABEKT Service. Your personnel can access useful guidance for the work that they need to perform. We keep on adding useful information all the time. You can find there:
  • User guides, best practice guides, terminology and presentations
  • Frequently asked questions
  • Advice and articles for making the most of the service
Authenticated users of the service can access it from the link kb.saas.ekt.gr 24/7 with no restriction whatsoever during the service term.


The openABEKT eHelpDesk is there to respond to any additional inquiry of the users of the service, offering the necessary information and efficiently and quickly solving  the more demanding queries. The service deals with:
  • Technical issues regarding openABEKT function and use
  • Advice and guidance about the application and its functionalities
  • Notifications about updates and new functionalities added
Authenticated users of the service can access it from the link helpdesk.saas.ekt.gr 9:00-17:00 during office hours. To be able to use eHelpdesk, it is vital that you or at least one member of the Library personnel has completed eLearning first. Response times are as set out in the package that you select on subscription to openABEKT Service.

In addition to the services above, you can add Disaster Recovery as an add-on to your selected package. Disaster Recovery ensures that you application and your content are safe in case of emergencies, such as natural disasters, system failures etc.